Pippa of London is available on our official website, TikTok Shop, Debenhams Online, Coast, Karen Millan, Boohoo, Wallis, Dorothy Perkins, Oasis, and Amazon. For the complete collection and latest launches, we recommend shopping directly from our website.

We ship around the world.

Standard: 3–5 working days
Express: 1–3 working days

Delivery options are confirmed at checkout.

International shipping is available.

Orders placed before 1pm (Monday–Friday) are typically dispatched the same day. Orders placed after this time or on weekends and bank holidays will be processed the next working day.

Once dispatched, you will receive a tracking link via email.

Please contact us within 48 hours of delivery with photographs of the item and packaging. Our team will resolve this promptly.

Please contact us immediately. While we cannot guarantee amendments once an order is placed, we will always try to assist before dispatch.

Items may be returned within 14 days of delivery, provided they are unused and in their original packaging.

If your item is faulty or incorrect, we will cover the return cost. For all other returns, postage is the responsibility of the customer.

Refunds are processed promptly once your return has been received and approved. Please allow up to 5 working days for funds to appear in your account.

Yes. Pippa of London is proudly cruelty-free.

Most of our collection is vegan. Full ingredient details are available on each product page.

Yes. All of our formulas are paraben-free.

Each product page includes detailed shade descriptions and imagery to help guide your selection. If you need further assistance, our team is happy to help.

Our formulas are developed to be skin-friendly. We recommend reviewing the ingredient list and conducting a patch test if required.

For best performance, please refer to the Period After Opening (PAO) symbol displayed on each product’s packaging.

Due to our efficient processing times, orders cannot be amended or cancelled once placed. Unwanted items may be returned in line with our returns policy.

Please check your Junk or Spam folder. If you’re unable to locate it, contact our team at hello@pippaoflondon.co.uk and we will assist you.

Yes. All transactions are processed through secure, encrypted payment systems to ensure your information remains protected.

Yes. We ship worldwide.

International orders (outside the UK) may be subject to customs fees or import duties, depending on your location. These charges are the responsibility of the customer.